Encourage
Software Return Policy
Encourage Software stands
behind the quality of the EasyChild software and customer service no matter
where you purchase it. If you purchase software
from a retail store then you are subject to the return policy of the
store where purchased. Due to
standard retail store policies most stores today do not allow software
returns.
Encourage Software can only extend a money back guarantee,
if software has been purchased directly from the Encourage Store.
If
you wish to return
a product or need to replace a defective cd rom, please contact customer
service for the proper procedure. 858-345-4154, 9am-5pm, monday-friday,
PST
Warning! To
assure quality of service to customers, all returned product become disabled
based on the authorized serial number and will no longer function. We apologize
but disabled products will automatically shutdown and could result in data
loss.
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Encourage
Store
60 Day Money Back Guarantee*
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If
you are not satisfied with the software for any reason, simply
ask and you will receive 100% of your money back (less
the shipping and handling paid at purchase) |
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(1)
Encourage Software* can only accept returns of products purchased
directly from Encourage Store.
(2)
Returns are subject that be received back within a 60 day
period from the date ordered.
(3)
Customers must contact customer service and receive a Return
Authorization number or credit can not be issued.
(4)
Return Products serial number will be de-authorized and the
EasyChild software will no longer function.
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